.jpg)
refine and focus on your customer
Learning is the best thing you can do for yourself. Whether it’s listening to a podcast while you’re cooking, taking an online course, or paying attention to a new trend, learning improves your skills and opens new possibilities. At refine+focus, we follow our curiosity. It’s how we discover topics that excite and inspire us. Join us as we learn with our new podcast series. Let’s get curious!
refine and focus on your customer
E19 - How To Not Let Your Customer Service Suck
•
refine+focus
•
Episode 19
When was the last time you called any customer service and were helped immediately? It certainly wasn’t in the past 2 years. Why must we hold for hours, and once we finally get a hold of an agent, why does the service almost never meet our expectations? To find out we asked a few business leaders to their “why” behind the current state of customer service. Combining their root cause with our expertise we developed some actionable tactics that will help you improve your customer service. Join us to learn these tactics.
Connect with us -
Website - refine+focus
LinkedIn - refine+focus
Email - hello@refineandfocus.com